FB99 Co Terms & Conditions — Complete Platform Usage Terms in Bengali

These Rules & Terms fb99 co (hereinafter "the Platform" or "we") and any user or member (hereinafter "you"). This document is used by fb99 co to set out the detailed terms of its services, ensuring that the rights and responsibilities of both parties are clearly defined.

"Member" refers to any individual who has created an account on fb99 co and is using the platform's services. "Services" refers to Sports Betting, casino games, live betting, promotions, and all other digital services offered by fb99 co.

• These Terms & Conditions shall at all times constitute a legally binding agreement between fb99 co and its members.
• By accessing and using the platform, you are agreeing to these Terms & Conditions.
• Fb99 co reserves the right to update these terms and conditions at any time — members will be notified of any changes.
• If any part of these terms is unclear to you, please contact customer support before you start using the platform.

To create an account on fb99 co, the following conditions must be met. These conditions apply equally to every member — no exceptions.

• Age: You must be at least 18 years old to open an account. Accounts belonging to minors will be closed immediately.
• One Account: Each person may register only one account. If multiple accounts are found, all bonuses will be forfeited.
• Accurate Information: The name, date of birth, mobile number, and address provided at registration must be accurate and truthful.
• KYC Verification: Identity verification with a national ID is required before large withdrawals.
• Password Protection: You are responsible for keeping your account password secure. It must not be shared with anyone else.

An OTP will be sent to the mobile number provided at registration. Your account will only be activated after the OTP is verified. fb99 co reserves the right to permanently close any account registered with false information.

Fb99 co currently supports the most popular mobile banking methods in Bangladesh. Please read the following conditions carefully before making a deposit.

• Minimum Deposit: ৳100
• Supported methods: bKash, Nagad, Rocket
• Deposits are typically 5–10 minutes credited to account within
• There are no processing fees on deposits — the full amount will be credited
• Payments made in a third party's name are not accepted — deposits must be made from your own mobile banking account.

If your balance does not appear within 30 minutes of making a deposit, please contact customer support with your transaction reference number. fb99 co can manually verify and credit a deposit, but supporting proof will be required.

Withdrawing your winnings from fb99 co is a quick and straightforward process. However, certain rules must be followed.

• Minimum Withdrawal: ৳300
• Single Maximum Withdrawal: ৳1,00,000
• Daily Withdrawal Limit: ৳5,00,000
• Typically 15 minutes processed within
• Withdrawals must be made using the same method used for the deposit
• KYC verification is mandatory for withdrawals exceeding ৳50,000

To withdraw winnings earned from a bonus, the specified Rollover requirement must be met. Until the Rollover is complete, only the original deposit amount may be withdrawn. VIP members may have separate, higher daily limits.

The following rules must be strictly followed when placing bets on fb99 co. These rules apply equally to all members.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Pre-match bets placed before a match begins are locked in once the match kicks off.
• Odds in live betting are subject to change — the odds displayed at the moment you confirm your bet are final.
• If incorrect odds are displayed due to a technical error, fb99 co reserves the right to void the affected bet.
• If a match is abandoned, bets are voided and the original stake is refunded (different rules apply where DLS is in effect).
• If one leg of an Accumulator bet is voided, that leg is removed and the remaining legs are recalculated.
• If match-fixing is suspected, the relevant betting market may be suspended.

The minimum bet amount is ৳10, and the maximum bet amount varies depending on the specific market. Prior approval may be required for large bets.

To take advantage of fb99 co's bonuses and promotions, certain general conditions apply. Each offer carries its own specific terms, which are listed on the respective offer page.

• Rollover: Bonus funds can only be withdrawn after completing the required number of bets. For example, a 5x Rollover means you must place a total of ৳5,000 in bets before withdrawing a ৳1,000 bonus.
• Duration: Every bonus has a specific validity period. If the Rollover is not completed within that period, the bonus will be forfeited.
• Each Bonus Once Only: Each offer is generally applicable once per member.
• Bonus Abuse: If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Welcome Bonus: Applicable to first deposit only, and not valid across multiple accounts.

If a cashback offer states that no Rollover applies, the amount can be withdrawn directly. For offers where a Rollover does apply, casino game wagering is generally counted at a higher rate than cricket betting.

The following rules apply to participation in Live Casino, slots, and other games on fb99 co.

• All game outcomes are determined through Random Number Generator (RNG) technology — results are never manipulated.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a lost internet connection, it will resume from the last saved state.
• Playing the same game on multiple devices simultaneously is not permitted.
• If a technical error is confirmed to have affected a game result, fb99 co reserves the right to void that round and refund the balance.

Fb99 co may temporarily or permanently close a member's account for any of the following reasons. This authority is necessary to protect the platform and ensure a fair experience for all members.

• Registering with false or inaccurate information
• If a member is found to hold multiple accounts
• If evidence of bonus abuse or bonus hunting is found
• Suspected involvement in match fixing
• Attempting to access another member's account without authorisation
• If a member is found to be underage
• Evidence of money laundering or suspicious financial activity

Before closing an account, fb99 co will generally notify the member via email or SMS and explain the reason. However, in cases of serious violations, the account may be closed without prior warning.

Fb99 co treats members' personal information with the utmost importance. For full details on how data is collected, used, and protected, please see our Privacy Policy on this page. The key points are summarized below.

• All data SSL 256-bit encryption Secured.
• Members' personal information is never sold to advertisers or third parties.
• No information is shared with any government agency without a lawful order from law enforcement authorities.
• Members' payment information is not stored on fb99 co's servers — it is only used at the time of payment processing.
• Members may request deletion of their personal data at any time.

Fb99 co believes betting is a form of entertainment — and entertainment is best enjoyed when kept in check. To promote responsible gaming, fb99 co offers the following features.

• Deposit Limit: Set daily, weekly, or monthly deposit limits at your own discretion.
• Session Time Limit: You can set your own limit on how long you play in a single session.
• Temporary Break: Option to temporarily suspend your own account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For a long-term break, members have the option to close their account for 6 months or more.

For more information on Responsible Gaming, visit our Responsible Gaming page. If you think you may have a betting problem, contact support today.

Any disputes or complaints are handled by fb99 co through the following process.

1. Step 1: Submit your complaint directly to customer support. Send full details via live chat or to support@fb99co.com.
2. Step 2: If an issue cannot be resolved through customer support, it will be escalated to senior management. A response will be provided within 48 hours.
3. Step 3: If the matter is still unresolved, there is an option to seek resolution through an independent dispute resolution body.

In the event of a dispute over a betting result, fb99 co's server logs will serve as the definitive record. If a technical error is proven to have affected the outcome, the bet in question will be voided.

Fb99 co may update these Terms & Conditions at any time as needed. The process for notifying members of any changes is outlined below.

• Members will be notified by email or SMS at least 7 days in advance of any major changes.
• Minor changes (such as typo corrections or clarifications) may take effect without prior notice.
• Continuing to use the platform after updated Terms & Conditions take effect will be considered acceptance of the new terms.
• If you do not agree to the changes, you may request account closure and any remaining balance will be refunded.

The date of the latest update is shown at the top of this page. Previous versions are always available upon request from customer support.